Our WorkAll ServicesAI VisibilitySEO AutomationProduct ManagementClaude AI ServicesZatrovo BookingStart a Project
Tag

#reputation

← All field notes
Owner of a small café in Leeds checking Facebook recommendations on a phone behind the counter.
reviews

Facebook Recommendations for UK Businesses: How They Work

How Facebook recommendations work for UK businesses: switching them on, asking customers fairly, replying to criticism and dealing with fake posts.

9 October 2026 · 8 min read
A UK shop owner checking a phone showing a Google Business Profile with fewer reviews than before.
reviews

Google Reviews Disappeared? Why and How to Fix It

Google reviews disappeared overnight? Here is why Google removes reviews, what the 2024 spam data shows, and the practical steps to check and recover them.

18 September 2026 · 8 min read
A customer leaving a five star Google review for a UK local business on a phone.
reviews

How Many Google Reviews Do You Actually Need

There is no magic number of Google reviews. Here is what the research really says about the count, star rating and recency that win UK customers.

7 September 2026 · 8 min read
A one star Google review shown on a phone held outside a UK high street shop.
reviews

How to Remove a Fake Google Review in the UK

A fake Google review can drive away real customers. Here is how to report one in the UK, the policies Google removes reviews under, and what the law now says.

3 September 2026 · 9 min read
Customer reading Google reviews of a local UK business on a phone outside the shop.
reviews

Automated Google Review Replies with AI: UK Setup Guide

Set up AI replies to Google reviews that sound human: the prompts to use, when to auto-publish vs approve, and what the DMCC Act means for UK firms.

19 August 2026 · 10 min read
A UK business owner replying to customer reviews on a laptop in a small office.
reviews

Review Response Templates for UK Businesses

Copy-ready review response templates for UK small businesses, with CMA fake review rules, response time targets and steps for negative reviews.

9 August 2026 · 9 min read
A UK business owner checking consumer law compliance documents at an office desk.
reviews

Review Gating and UK Law: What You Can and Can't Do

Review gating breaches Google policy and now risks CMA fines under the DMCC Act. What UK businesses can and cannot do when asking for reviews.

14 July 2026 · 10 min read
British cafe customer leaving a five star Google review on her phone at a wooden table with a flat white in front of her.
reviews

How UK Small Businesses Can Earn More Google Reviews Ethically

A CMA-aligned 2026 playbook for UK SMBs to earn more Google reviews, with channel benchmarks, compliant scripts and the practices Google actually rewards.

6 May 2026 · 11 min read
British shop owner at a wooden counter reading Google reviews on a laptop with a concerned, focused expression.
reviews

Responding to Negative Google Reviews: A UK Owner's Playbook

A UK owner playbook for responding to negative Google reviews, with response tiers, templates, removal flags and 2026 CMA, GDPR and defamation guardrails.

6 May 2026 · 14 min read
Start a Project