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A UK business owner checking consumer law compliance documents at an office desk.
reviews

Review Gating and UK Law: What You Can and Can't Do

Review gating breaches Google policy and now risks CMA fines under the DMCC Act. What UK businesses can and cannot do when asking for reviews.

14 July 2026 · 10 min read
British cafe customer leaving a five star Google review on her phone at a wooden table with a flat white in front of her.
reviews

How UK Small Businesses Can Earn More Google Reviews Ethically

A CMA-aligned 2026 playbook for UK SMBs to earn more Google reviews, with channel benchmarks, compliant scripts and the practices Google actually rewards.

6 May 2026 · 11 min read
British shop owner at a wooden counter reading Google reviews on a laptop with a concerned, focused expression.
reviews

Responding to Negative Google Reviews: A UK Owner's Playbook

A UK owner playbook for responding to negative Google reviews, with response tiers, templates, removal flags and 2026 CMA, GDPR and defamation guardrails.

6 May 2026 · 14 min read
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