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The Field Notebook

Field notes from a working studio.

Tactical writing on local SEO, AI search, conversion engineering, and the parts of running a UK SMB website that agencies tend to skip. Researched, sourced, and dated.

Removals van parked on a terraced street in England while two movers carry boxes to the door.
content-automation

AI for Removals Companies UK: Quotes, Surveys, Admin

A practical guide to AI for removals companies in the UK: faster quotes, video surveys, inventory lists and admin, with honest limits and where to start first.

17 October 2026 · 9 min read
UK café owner checking a wholesale supplier invoice on a laptop beside the till.
content-automation

Claude AI Supplier Negotiation Emails That Save Money

How UK small businesses can use Claude to prepare supplier negotiation emails, ask for better prices or terms, and stay in control of every send.

17 October 2026 · 8 min read
Owner of a UK independent shop reading a customer email in Polish on a laptop at the counter.
content-automation

Translate Customer Messages with Claude AI

How UK small businesses can use Claude AI to translate customer emails and messages, with prompts, accuracy limits, data protection checks and a safe workflow.

17 October 2026 · 8 min read
UK independent shop owner checking Google search results on a laptop behind the counter.
ai-search

Google AI Mode Links Update 2026: What UK Small Businesses Should Do

Google's 15 October 2026 update moves AI Mode source links higher and tests an official pages section. What UK small business owners should change this week.

17 October 2026 · 10 min read
Optometrist reviewing a patient recall list on a laptop in a UK high street opticians practice.
content-automation

AI for Opticians: UK Practice Guide

A practical UK guide to AI for opticians: recall letters, booking, enquiries and admin, with GOS fee context, College guidance and data protection limits.

16 October 2026 · 8 min read
Owner of a small UK bakery drafting a press release on a laptop at the shop counter.
content-automation

Press Releases with Claude AI: UK Small Business Guide

How to write a press release as a UK small business, using Claude AI to draft faster while keeping facts, quotes and news angles that journalists accept.

16 October 2026 · 7 min read
Reception desk at a UK private dental clinic with a patient checking in for an appointment.
reviews

Healthcare Review Stars Vanish From Google: UK Clinics 2026

Google appears to have stopped showing review stars on healthcare pages in 2026. What UK dentists, physios and clinics should check and change this week.

16 October 2026 · 9 min read
UK small business owner in an office checking a hacked website on a laptop.
cro

Website Hacked? What UK Small Businesses Do Next

Website hacked? A calm, step-by-step UK guide: contain the damage, clean the site, tell the ICO if data leaked, and get Google to drop its warning.

16 October 2026 · 10 min read
Architect reviewing drawings beside a laptop in a small UK practice studio.
content-automation

AI for Architects and Surveyors UK: Practical Uses

How small UK architecture and surveying practices can use AI for fee proposals, specs, reports and admin, plus what the RICS AI standard now requires.

15 October 2026 · 9 min read
Independent café owner on a UK high street updating an Apple Maps listing on an iPhone.
local-seo

Apple Maps Business Connect UK: Is It Worth Setting Up

Apple Business Connect is now part of Apple Business. What UK owners get on Apple Maps, how verification works, and whether it is worth an hour of setup.

15 October 2026 · 8 min read
UK shop owner replying to a customer WhatsApp message on a smartphone behind the counter.
local-seo

Google's WhatsApp Button in Local Results: UK Owner Guide 2026

Google is showing a WhatsApp button in some local results. What UK small businesses should check, how to answer chats fast, and what it could be worth in £.

15 October 2026 · 8 min read
Owner of a small UK shop reviewing a website click heatmap on a laptop in a Leeds office.
cro

Heatmaps and Session Recordings for Small Sites UK

A practical UK guide to website heatmap tools for small businesses: what free plans really include, consent rules, and how to turn recordings into fixes.

15 October 2026 · 7 min read
Independent financial adviser reviewing AI drafted meeting notes on a laptop in a UK high street office.
content-automation

AI for Financial Advisers UK: What the FCA Allows

A practical UK guide to AI for financial advisers: what the FCA allows, where Consumer Duty and SM&CR bite, and safe first uses for small advice firms.

14 October 2026 · 7 min read
UK café owner updating a price list on a laptop behind the shop counter.
cro

Should You Show Prices on Your Website? UK Guide

Should you show prices on your website? A practical UK guide to when to publish prices, when to use ranges, and what CMA drip pricing rules mean for you.

14 October 2026 · 8 min read
Owner of a UK high street café updating a Google Business Profile post on a phone.
local-seo

Are Google Business Profile Posts Worth It for UK Businesses

Are Google Business Profile posts worth it? What the ranking tests and click data show, which post types earn clicks, and how UK firms can post well.

13 October 2026 · 8 min read
UK small business owner checking the author byline on a company blog post in a Manchester office.
content-automation

Google's Fake Author Warning: A UK Small Business Fix List for 2026

Google now calls fake author profiles, AI headshots and invented credentials deception. What UK small business owners should check on their blog this week.

13 October 2026 · 9 min read
Café owner in a UK high street shop replying to customer WhatsApp messages on a phone.
revenue

WhatsApp Business for UK Small Businesses: App, API and Rules

How UK small businesses can use WhatsApp Business: app vs API, Meta's per-message pricing, PECR consent rules, setup steps and when it is worth it.

13 October 2026 · 7 min read
Customer in a Manchester café browsing a local business website on a smartphone.
cro

Why Mobile Visitors Don't Convert and How to Fix It

Mobile visitors bouncing without enquiring? Find out why phone traffic converts worse than desktop and the fixes UK small businesses can make this week.

13 October 2026 · 9 min read
Owner of a small UK business reading a printed employee handbook draft at an office desk.
content-automation

Employee Handbook with Claude AI: UK Template Guide

How to draft an employee handbook template for a UK small business with Claude AI, what the law requires, and which policies to check before staff sign.

12 October 2026 · 8 min read
Owner of a UK café reading a printed price increase letter at the counter.
content-automation

Price Increase Letters with Claude AI: Keep Customers

How to write a price increase letter to customers in the UK with Claude AI: what to say, how much notice to give, and how to keep loyal customers on side.

12 October 2026 · 8 min read
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